Privacy Policy

At Telco Insight, we are dedicated to protecting your privacy and handling your personal information with care and respect. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or use our services at Telco Insight (the “Site”).

Personal Information We Collect

Device Information: When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also gather information about the web pages you view, the websites or search terms that referred you to the Site, and how you interact with the Site.

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including your name, billing address, payment information, and email address.

How We Use Your Personal Information

Order Fulfillment: We use the Order Information to fulfill any orders placed through the Site, including processing your payment information, and providing you with invoices and order confirmations.

Communication: The Order Information is used to communicate with you and screen orders for potential risks or fraud.

Site Optimization: Device Information helps us to screen for potential risk and fraud, and more generally to improve and optimize our Site.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For instance, we use Stripe to power our online store; you can read more about how Stripe uses your Personal Information here: Stripe Privacy.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or otherwise protect our rights.

Behavioral Advertising

We do not use your Personal Information for targeted advertisements or marketing communications.

Your Rights

If you reside in Europe, you have the right to access the personal information we hold about you, request correction, update, or deletion of your personal information. Please contact us at the details below to exercise these rights.

Note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We maintain your Order Information in our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by e-mail at hello@telcoinsight.com.